• Phone: +86 13963912630
  • Phone: +86 18306398869
  • E-mail: cassie@conele.com
  • E-mail: bob@conele.com
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    Service

    Qingdao CO-NELE Group Co., Ltd. has a high quality after-sales service team with knowledge and experience, and well equipped, readying to provide service for your equipment anytime and anywhere.

    Multi-level, multimode and high efficiency service training make the service team develop all of their skills and each of them an expert in this field.

    Providing you with high quality pre-sales, sale and after sales service, one-stop total solution and the efficient save system, guaranteeing your equipment running well without worries and maximum save your costs.

    1. Why should I choose your Company?

    A. Factory: We are professional manufacturer combining products research, produce, sale, trade together with after-sale service.

    B. R&D: We are New High-Tech Enterprise with 25 years’ industry experience, more than 100 patents. Strong support of whole CO-NELE team will offer you Superior quality enjoyment.

    C. Strict Quality Control: Five times advanced test before delivery to guarantee our quality. Perfect quality can save your time and money.

    D. After-sale service: the digital commitment system, clear standards of service and payment basis, value chain covering the whole product life and engineers for global service ensure NO WORRY.

    2. Do you have CE certification and do you have ISO9001:2008 certification?
    Yes.

    3.What is your MOQ?
    One Set is ok for your trail order.

    4.OEM or ODM is available?
    Yes, we can produce with your logo.

    5. What about the Products delivery time?
    Generally, the manufacturing time is about 15-30 days. The transport time is different according to your region.

    6. What about the after-sale service and product warranty.
    We will dispatch our engineers to your country to help you with the installation and training your workers.May enjoy the life-long service after you buy our products. The warranty time is 12 months after BL landing time..

    7. What about the products price ?
    We promise to give you the most favorable price to establish a long-term win-win cooperation with you.

    8. What payment method can you accept?
    Generally, T/T or 100% LC at sight is the best for us.

    9.What is your main product?
    Trailer concrete pumps/concrete mixer pump/truck concrete pump/truck concrete pump boom/Wet shotcrete machine/Concrete placing boom
    Concrete mixer/concrete mixer truck/concrete mixing plant/concrete recycle machine/concrete batching plant accessories.

    10. Can we be your agent in our country?
    Yes, no problems, we welcome you come to our company(Headquarter in Qingdao City China) to look forward to cooperation.


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